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Privacy policy

Privacy Policy

We respect and value the privacy of all our customers and will only collect and use personal data in ways that are described here, and in a way, that is consistent with our obligations and your rights under the law.

Our details

The Byway
Castle Lane
Hay on Wye
Phone: 01497 8288835

Personal Data

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is any information about you that enables you to be identified.

We believe that your privacy and your data are important and we’re committed to ensuring that your privacy is protected. We promise that this personal data will only be used as we describe in this privacy policy.

Your data is handled by a specifically appointed Data Protection Officer and all directors and staff employed by bwa are aware of this Privacy Policy.

This Privacy Policy will be reviewed regularly.

What we hold

Your name, email address, address, business telephone number and job title on our pass-coded and secure company database.

We also hold the email correspondence we have with you and this may be archived with specific jobs that we work on with you if it is necessary and relevant to that work and our ongoing relationship with you.

Why we hold it

If we are working with you, we will communicate with you by email or phone; and infrequently we will share our news, hope to inspire you to work with us and tell you about our design services by an email newsletter or occasionally by post (if we think you may be fed up with emails).

In order to project manage jobs, we record and store relevant correspondence that we have with you in digital form.

How long will we hold personal data

We hold your personal data for as long as we need to in the context of bwa business. If you unsubscribe from our mailing list, we will delete your personal data from our system.

Do we share it?

We appreciate your privacy and will not share your personal data. We will never sell, trade, or rent your personal information with other companies.

Can you access it?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). You can do this by emailing: hello@mabellucieattwell.com at any time. We will respond as soon as possible.


What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies...

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately is most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; AddThis, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.

Mabel, telephone 01497 822 835, hello@mabellucieattwell.com